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Dynamics (GP) Customers can now sign up for the Touchstone Dynamics (GP) support blog for product updates and advice http://intouchdynamicsgp.blogspot.com/
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Case priorities:
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Priority 1 = System Down e.g. users can not log into the system
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Priority 2 = Time critical business function out of action or malfunctioning e.g. Cheque processing problem
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Priority 3 = Non time critical business function out of action or malfunctioning e.g. cannot print report
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Priority 4 = Other e.g. advice, questions
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** Please note, only click once when submitting a new case to prevent duplicate cases being created **
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